Village FAQ

Why should I join The Village?

Joining The Village means joining a group of like-minded and passionate people who are dedicated to expanding access to clean water. Since 2013, The Village has changed the lives of more than 40,000 people, and we are so proud of this accomplishment. We hope you can be apart of that, too. Join today, starting at $10/month.

How do I join The Village?

We’re very excited and honored you want to join The Village! Follow this link choose the recurring amount that best suits you.

How do I upgrade my Village membership?

First of all, thank you so much for your generosity! There are two options for you to upgrade your Village membership: 1) Follow this link to log in to your secure donor portal; 2) Email with your request and it will be promptly updated for you.

How do I update my payment information?

To securely update your payment information for your recurring Village donation, please follow this link.

How do I receive a receipt for my donation?

We are happy to provide receipts either monthly, quarterly or annually! To receive your donation receipt, please email and be sure to specify how often you would like to receive them.

How do I cancel my Village membership?

Before you go, will you consider giving a smaller amount each month? Here at Well Aware, a little bit goes a very long way, and we appreciate any amount given to us. We can also accommodate a more infrequent giving schedule, such as donating every other month, quarterly, etc. Email at us at or give us a call at 512-200-7312 and we can update your amount and/or recurring giving schedule for you.

If you wish to cancel your monthly recurring donation, please email and your donation will be promptly halted. Thank you so much for all you have contributed! We are so grateful to have had you in our community and for helping to change lives with us.

Don't see what you're looking for? Please email with your question.