I am Dennis Mutaki, a Civil Engineer and the Project Associate for Well Aware, based in Kenya. Being in the industry of water provision for 12 years now, we are proud to say that we have maintained a 100% project success rate, compared to the average of 40%. This has not been by chance. It is through a detailed system of project management, maintenance, and follow-up that we have implemented in each of our 80+ projects to make sure every water system will be sustainable for the long run.
In honor of Water Awareness Month, let me take you through this important management and maintenance process that occurs after a project is complete.